These Terms and Conditions govern your use of Charlevoix Casino online and every service tied to it, including account registration, deposits, withdrawals, and bonus offers. By creating an account or accessing any part of the platform, you accept these terms in full. If you disagree with any section below, don't register an account or continue using the site.
You must be at least 18 years old to register an account or place any real-money wager on this platform. This age requirement applies regardless of the province you access the site from, and it matches the minimum age set across Quebec for other forms of legal gambling. Providing false information about your age or identity during registration voids your account and any winnings tied to it.
The Casino Charlevoix official site reserves the right to request identification documents at any point, not only before your first withdrawal. Accounts registered under a false name, a shared identity, or with incomplete verification information may face suspension until the issue is resolved. Only one account per person is permitted; opening multiple accounts under different details violates these terms and can result in permanent closure of all associated accounts.
At Charlevoix Casino online, registration requires accurate personal information, including your full legal name, date of birth, and a valid method of contact. You're responsible for keeping your login credentials secure and for any activity that occurs under your account, whether or not you authorized it. Notify support immediately if you suspect unauthorized access to your account.
Failure to meet these conditions may result in delayed withdrawals, account suspension, or forfeiture of bonus funds and associated winnings, at the platform's discretion.
All transactions on online casino Charlevoix process in Canadian dollars (CAD), regardless of your payment method. Minimum and maximum limits apply to both deposits and withdrawals, and these limits vary by payment provider, as outlined on the payments page. Processing times differ across methods too, ranging from instant confirmation for e-transfers to several business days for card-based withdrawals.
Cryptocurrency transactions convert to their CAD equivalent at the exchange rate active at the time of the transaction. Any dispute regarding a conversion rate must be raised within 30 days of the transaction date. The platform is not responsible for delays caused by third-party payment processors, banking institutions, or network congestion on blockchain-based transactions.
Every bonus offered through Charlevoix Casino online, including welcome bonuses, free spins, cashback, and promotional credit, carries its own wagering requirement and expiration window. Wagering requirements must be met in full before any winnings tied to bonus funds become eligible for withdrawal. Bonus funds and any winnings generated from them are forfeited if the wagering requirement isn't completed within the stated timeframe.
Definition
| Wagering requirement | The multiple of the bonus amount you must wager before withdrawal becomes possible |
|---|---|
| Qualifying deposit | A deposit that meets the minimum amount required to trigger a specific bonus |
| Bonus expiration | The fixed period after activation during which the bonus and its wagering requirement remain valid |
| Bonus abuse | Any pattern of play designed to exploit or circumvent the intended terms of a bonus offer |
Wagering requirement
| Definition | The multiple of the bonus amount you must wager before withdrawal becomes possible |
|---|
Qualifying deposit
| Definition | A deposit that meets the minimum amount required to trigger a specific bonus |
|---|
Bonus expiration
| Definition | The fixed period after activation during which the bonus and its wagering requirement remain valid |
|---|
Bonus abuse
| Definition | Any pattern of play designed to exploit or circumvent the intended terms of a bonus offer |
|---|
Suspected bonus abuse, including but not limited to using multiple accounts, coordinating with other players, or applying betting patterns designed to minimize risk while extracting bonus value, results in forfeiture of the bonus and any related winnings.
Users of the Casino Charlevoix official site agree not to engage in fraud, collusion, use of unauthorized software, or any activity intended to manipulate game outcomes. Automated betting tools, bots, and scripts designed to gain an unfair advantage are strictly prohibited across every game offered on the platform. Violation of this section results in immediate account termination and forfeiture of any funds tied to the violation.
Malfunctioning games or software errors that produce results inconsistent with the platform's stated rules void any payouts tied to that malfunction, and correct results get recalculated based on the platform's records.
All content on online casino Charlevoix, including but not limited to logos, game graphics, text, and software, remains the property of the platform or its licensed content providers. You may not reproduce, distribute, or modify any part of the site without prior written consent. Game providers retain ownership of their respective titles, and any trademarks displayed on the platform belong to their registered owners.
The platform isn't liable for losses arising from internet connectivity issues, third-party service failures, or circumstances outside its reasonable control. While reasonable steps are taken to maintain accurate game results and secure transactions, the platform doesn't guarantee uninterrupted access or error-free operation at all times. Your use of the site remains at your own risk, and you accept responsibility for any financial decisions made while using the platform.
These terms may be updated periodically to reflect changes in regulation, platform features, or operational policy. Continued use of Charlevoix Casino online after an update takes effect constitutes acceptance of the revised terms. Check this page periodically if you want to stay current on any changes that might affect your account or gameplay.
These terms are governed by the laws applicable in the jurisdiction under which the platform holds its operating licence. Any disputes arising from your use of the site get resolved according to that jurisdiction's applicable legal framework. Nothing in these terms limits any statutory rights you hold as a consumer under applicable Canadian law.